Effective 28 October 2026
These Terms of Use govern your use of unicornpack.com, your account and our online Design Studio (together, the "Site"), operated by Unicorn Pack Pte. Ltd. (UEN 202416833G), 138 Robinson Road, #02\-54, Oxley Tower, Singapore 068906 ("Unicorn Pack", "we", "us"). Purchases are governed by our Terms of Sale and Returns & Refunds Policy; personal data by our Privacy Policy. By using the Site you agree to these Terms. Version 1.0. Effective from 28 October 2026.
1.1 You must be at least 18 to use the Site. You may register as a business or as an individual. If you act for a business, you confirm you are authorised to bind it.
1.2 Keep your account details accurate and your login credentials confidential. You are responsible for activity under your account. Tell us at once at contact@unicornpack.com if you suspect unauthorised use.
1.3 We may suspend or close accounts that breach these Terms, are used for fraud, or remain inactive for an extended period, after giving notice where practicable. Store credit on a closed account is handled under the Returns & Refunds Policy.
2.1 The Site, the Design Studio, our templates, dielines, mock\-up renderings, product photography, text, software and trade marks are owned by or licensed to Unicorn Pack. We grant you a limited, revocable, non\-exclusive licence to use them to design and order products from us.
2.2 You may not copy, scrape, reverse\-engineer, resell or use our content or software for any other purpose, remove notices, or use automated tools to access the Site other than search engines indexing public pages.
2.3 Design files we generate from your content (production files, dielines with your artwork placed) are created to fulfil your order. You may download the versions we make available to you for your records and reorders; we retain the rights in our templates and tooling.
"Your Content" means all designs, artwork, logos, text, fonts and files you upload to or create in the Design Studio.
3.1 Your Content stays yours. You retain all ownership of Your Content. We claim no ownership over your designs, logos or artwork.
3.2 The licence you give us. You grant us a worldwide, non\-exclusive, royalty\-free licence to host, reproduce, adapt and process Your Content solely to: (a) operate the Design Studio, including previews and rendering; (b) run preflight and compliance checks; (c) generate production files and manufacture your order; (d) archive designs, order records and signed declarations for legal\-evidence purposes; and (e) defend against claims. We may sub\-license to our manufacturing and logistics partners strictly for fulfilling your order.
3.3 Our confidentiality commitment. We treat unreleased packaging designs as your confidential business information and take reasonable measures to limit access to personnel and fulfilment partners who need it to produce your order, all bound by confidentiality obligations. We will not display, publish or share Your Content except as needed to fulfil your order, as required by law, or with your permission under 3.4.
3.4 Showcasing your products is opt\-in. We do not photograph or display products we make for you in our portfolio, website or marketing unless you have given us permission by ticking the "Allow Unicorn Pack to showcase this order" option or by writing to us. You can withdraw permission at any time by emailing contact@unicornpack.com, and we will remove the material from channels we control within a reasonable time.
You warrant that: (a) you own Your Content or hold all licences needed for it to be commercially printed and distributed worldwide; (b) this includes any fonts embedded in files you upload; (c) Your Content does not infringe any third party's intellectual\-property, publicity or privacy rights; (d) any personal data in Your Content is used with the relevant person's permission; and (e) you are authorised to act for the business you order for.
5.1 We screen submitted designs using automated tools and human review before production. This screening protects us and rights holders; it is not legal clearance of Your Content, and neither our review, approval nor production of a design confirms that it is non\-infringing or transfers any responsibility for Your Content to us. Responsibility for Your Content remains yours at all times.
5.2 We may refuse, pause or cancel production of any design at any stage, including after payment, where we reasonably suspect infringement or a breach of these Terms. Refunds in that case are handled under the Returns & Refunds Policy.
5.3 Intellectual\-property concerns cannot be waived. Quality issues found in preflight can sometimes be accepted by you through a waiver. Intellectual\-property concerns cannot: third\-party rights are not ours or yours to sign away. Where an infringement concern is confirmed, the order stops, whatever declarations have been signed.
You must not upload, or order production of, content that:
You must not use the Site to send spam, introduce malware, attempt to access other accounts, or interfere with the Site's operation.
If Your Content was generated or modified with artificial\-intelligence or other third\-party tools, you remain responsible for it under sections 4 to 6. You acknowledge that rights in AI\-generated material may be limited or uncertain in some countries, and that such artwork may not be print\-ready; if rework is needed to make it producible, we will tell you and any redrawing service is charged separately.
8.1 If you believe content on the Site or a product we have produced infringes your rights, email contact@unicornpack.com with the subject "Rights complaint", identifying the work, the allegedly infringing material, your contact details, and a statement made in good faith that you are authorised to act for the rights holder. We will review complaints promptly, may pause the affected order or account while we do, and will respond to the complainant and the customer.
8.2 United States (DMCA). Notices under the Digital Millennium Copyright Act may be sent to contact@unicornpack.com with the subject "DMCA notice", addressed to Unicorn Pack Pte. Ltd., 138 Robinson Road, #02\-54, Oxley Tower, Singapore 068906. Customers may submit a counter\-notice in the form required by 17 U.S.C. §512(g). We will publish our designated agent's details here once registered with the U.S. Copyright Office.
8.3 We terminate the accounts of repeat infringers.
You will indemnify us against third\-party claims, losses and reasonable legal costs arising from Your Content or your breach of these Terms. This clause does not apply to the extent prohibited by consumer law where you are a consumer.
We keep design versions, checkout declarations, waivers, order records and delivery records, together with the time, account and version identifiers, as evidence of what was ordered and approved. We retain this evidence for the period required to establish or defend legal claims (see our Privacy Policy) and may use it in payment disputes.
Promotional offers are subject to the terms stated with the offer and may be withdrawn at any time. Unless the offer says otherwise, promotions cannot be combined with each other or with store credit, apply to product prices only, and have no cash value. Store credit is governed by the Returns & Refunds Policy.
12.1 We send transactional messages about your account and orders (confirmations, artwork review requests, dispatch and delivery notices) to the email address on your account; you cannot opt out of these while you have an active order or account.
12.2 We send marketing emails only if you opt in at checkout or in your account settings. You can unsubscribe at any time using the link in any marketing email or by contacting us.
Our Privacy Policy explains what personal data we collect, why, who we share it with and your rights. Your Content may contain personal data of others; you are responsible for having the right to use it.
The Site is provided "as is" and "as available". We aim for continuous availability but may suspend or change the Site for maintenance, security or improvement. To the extent permitted by law we exclude warranties about the Site's availability, accuracy or fitness for a purpose, and about the accuracy of on\-screen previews and mock\-ups, which are simulations. Our liability for products you buy is set out in the Terms of Sale.
You may close your account at any time by contacting us. We may terminate or suspend your access for breach of these Terms, fraud or legal reasons, with notice where practicable. Sections 3.2(d)–(e), 4, 5, 9, 10 and 16 survive termination.
These Terms are governed by the laws of Singapore, and the courts of Singapore have non\-exclusive jurisdiction. If you are a consumer, nothing in this section deprives you of the protection of mandatory laws of your country of residence or of the right to bring proceedings there.
We may update these Terms. We will post the new version on the Site with its effective date and notify registered customers of material changes at least 30 days before they take effect. Continued use after the effective date means you accept the new version.
Unicorn Pack Pte. Ltd. · 138 Robinson Road, #02\-54, Oxley Tower, Singapore 068906 · contact@unicornpack.com
Displayed at checkout with an unticked checkbox; the order cannot proceed until ticked.
"I confirm, on behalf of the business I represent (or on my own behalf), that: (1) I own or hold all licences needed for every element of this design, including logos, artwork and fonts, to be commercially printed and distributed; (2) I have reviewed and approved the final design version shown in the Summary and understand that errors in it are not defects; (3) I understand that Unicorn Pack's screening of my design is a protective check, not legal clearance, and that responsibility for the design remains mine; (4) I agree to indemnify Unicorn Pack against third\-party claims arising from my design as set out in the Terms of Use; (5) I understand that confirmed intellectual\-property concerns stop the order regardless of this declaration; and (6) I have read the Terms of Sale and the Returns & Refunds Policy, including that custom\-printed items are final once approved. My statutory rights, where I am a consumer, are not affected."
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